Showing posts with label Pune. Show all posts
Showing posts with label Pune. Show all posts

Monday, February 23, 2015

Signs of Positive changes - Jet Airways from Pune to Bengaluru

I decided to jump jobs in Jan, which meant I was relatively free till I join the new assignment and take a day off to visit Aero India. I firmed up on Feb 20th and 21st as the days I would be at Yelahanka and proceeded with bookings.

Bengaluru from Pune opens up unlimited options across the day, with frequencies led by IndiGo – 5, Jet Airways & Go Air – 2 each, Spicejet & Air Asia – 1 each. To reach well in time and make it to Aero India – I decided to take up the first departure from Pune, the 0545 Jet Airways flight. This would also be my first after the airline moved to an all FSC model. The old flight number 9W 2363 is retained, which once indicated the LCC wing of the airline.

This is one the older flights of Jet Airways and for a brief period in 2009 operated by ATR. This rotation operates as PUNE – BENGALURU – KOLKATA – GUWAHATI – JORHAT / IMPHAL – GUWAHATI – KOLKATA – BENGALURU – PUNE.

Booking
I decided to download the Jet Airways mobile app to process my booking. The experience was new and good. Just that the app closed immediately after the PNR was generated. I received the tickets in my mailbox in 10 minutes.

About 23 hours to departure, I logged in and did a check in from the app, which again was effortless.

Check-in, Boarding & Airport Experience
I reached the airport at 0425, about 1:20 mins to departure and the standard two CISF checks at Pune led me to the check-in area. I only had a hand baggage and thus made my way to security. Within 7 mins of getting dropped off by the cab, I was in security hold area. The benefits of a small airport in a city like Pune!

I carried printout of the boarding card and thus did not visit the counters. The airline ground staff reached the boarding gate around 0500hours as soon people formed a line. Boarding started early and we were seated by 0525.

At this time, another Jet Airways ATR to Hyderabad was getting ready while two IndiGo birds were parked next to us which would make a trip to Chennai & Kolkata respectively. Spicejet aircraft arrived from Sharjah, which would then turn around for Bengaluru.

The aircraft was non Boeing Sky Interior (BSI) bird with yellow lighting in 12 business class seats and 156 economy. The loads were brilliant with 11 out of 12 seats occupied in Business and almost all occupied in economy.

Inflight & Meal
Doors closed at 0540 and we pushed back on time and were holding before entering active, probably for clearances since there was no other movement at that time of the day. We soon entered active runway 10 and took off in easterly direction, banked right to reach cruising altitude.

The seat belt signs were soon switched off and the meal service started. The meal consisted of a Paneer Roll or a chicken roll. I opted for the later. The tray comprised – the snack, a bottle of water, kitkat, the famous Imli and AVA discounted items card.

The meal was not adequate for that time of the day. I would have preferred tea/ coffee with lighter snack rather than chicken roll which wasn’t upto the mark in terms of taste.

There is a lot that the airline needs to do in terms of food improvements.
The aircraft on the other hand was clean. Not just the seats but also the windows.

Deplaning
We landed on runway 09 at Bengaluru and taxied to one of the aero bridges. Since the flight was going onwards to Kolkata – security staff at the gate checked our boarding passes before we set out.

Overall Verdict
In the last few months, Jet Airways is improving in leaps and bounds. I had an opportunity to connect with the top management with few suggestions and the promptness with which they were responded too along with the way of response was commendable.

The airline needs to work towards fleet standardization and improvements in food. The last year has seen it become number 2 in On Time Performance at all airports and in few months leading the pack too.

Will I fly Jet Airways again? – I think I will, costs matching the competition, good timings and Frequent Flier Program points – make it an attractive option.

Flight Summary
9W 2363 Pune to Bengaluru
VT-JGK B737-800 (WL)
MSN: 32579
13.3 years old
Configuration: 12J / 156Y
STD: 0545; ATD: 0545
STA: 0710; ATA: 0700

Monday, January 12, 2015

From Lohegaon to Sonegaon & back on IndiGo’s A320

2014 ended with very few flights for me, yet I went to some new places, flew new airlines and aircraft. Even before the year was to end, I had booked for a short trip to Nagpur for a wedding, followed by a short family holiday in Tadoba Tiger Reserve. As always the trip had some last minute scare due to work, but I made it!

Trip Planning & Flight History– The first of many favorite parts of a trip
We booked the ticket in October’14.  The sector has traditionally seen flight operations from IndiGo. If my memory is right, the airline started basing its second A320 in Pune sometime in October 2009, with base departures to Chennai – Kolkata with one aircraft and Nagpur – Delhi with another. In 2013-14 when the airfield saw closure due to MAFI (Modernization of Airfield Infrastructure) project of Indian Air Force, the schedules were changed and when the airfield opened for normal operations, IndiGo chose to continue its base departures to Chennai and Kolkata – thus starting a non-stop Kolkata flight, terminating the early morning Nagpur flight.

Currently, Go Air flies an early morning departure to Nagpur, which operates as Bengaluru – Pune – Nagpur – Kolkata in the morning and reverse in the evening along with two departures of IndiGo, first at 11:05 and the later at 18:25.

In the past, Jet Airways has tried this route, when they operated a Pune – Nagpur – Indore and vice versa routing on a B737 (Kolkata – Mumbai – Pune – Nagpur – Indore and return) and prior to that Kingfisher had a popular Nagpur – Pune connection via Indore on ATR-72

Booking
It was a breeze as usual on the official IndiGo website. Hassle free, with options of choosing seats, meals and excess baggage – none of which was booked by us.

Few days prior to the flight, I checked what the availability of seats is, most of the paid seats were snapped up, which meant the chances of getting emergency row or first row was rare, so I purchased the seats.

Airport Information
Enough has been covered in my previous trip reports about Pune and hence I will update only the latest. The canopy structure is now complete, so vehicles now come in and stand underneath the canopy. Also complete is a building in the old parking area, which was supposed to house ticketing offices and Air Asia has been allotted space there, the rest of the airlines are protesting to move there. The hangers meant for private jets parked in Pune are in final stages of completion.

Nagpur Airport – famous for the over a decade old MIHAN project now has a Work in progress hanger which will soon be for Air India MRO along with 7 bays and one operational runway – 14-32 which is 10500 feet long. The airport has been renamed as Dr.Babasaheb Ambedkar International Airport in 2005 from its earlier name of Sonegaon.

Rotation
IndiGo’s two A320s parked at Pune typically operate as Pune – Chennai – Pune – Nagpur – Delhi – Goa – Delhi – Bengaluru (Subject to change once it reaches its hub in Delhi) and Pune – Kolkata – Dibrugarh – Kolkata – Ahmedabad – Pune – Nagpur – Delhi, making it easier to predict the registration a day in advance !

Pune – Nagpur is a distance of 605 kms ( 800 announced by the pilot) which is scheduled to be covered in 1hour and 20 minutes. The flight would typically fly overhead Aurangabad (IXU) before setting course for Nagpur. 

The return rotation typically works as Delhi – Vadodara – Delhi – Kolkata – Dibrugarh – Kolkata – Delhi – Nagpur - Pune

Pune - Nagpur
Check-in & Airport Experience
We reached the airport well in time for our 1825 departure. The cab situation in Pune has improved after Meru cabs entered the scene. Quickly going through the standard CISF – double check at Pune, we made our way to a quick baggage screening and to the counters of IndiGo. An IndiGo aircraft was pushing back for Delhi – their 5th daily and another (VT-IDD ex-Tiger Air) was at the bay waiting to go to Bengaluru as 6E-105.

Check in was quick and pleasant, followed by a very quick security as we went and waited at the first floor departure gate. No new options have been added in terms of shopping or eating at this level.

Unfortunately there was no air force activity in this clear winter weather as we waited for our flight to arrive from Ahmedabad.

Boarding & In-flight
The incoming aircraft landed before time at 1750 hours from Ahmedabad (AMD) and docked at bay 4. About 100 passengers seemed to have got down at Pune. I hurried to stand first in queue so that I could find a place for cabin luggage as well as see the loads on AMD-NAG sector.


Hello 6E had this interesting information
Boarding commenced at 1805 and was done in the next 5-7 mins, helped by light load of 78 pax boarding at Pune with around 25 already inside the aircraft transiting. That is indeed a very light load of just over 50%!

As we made ourselves comfortable, IFE Poonam briefed us on the safety procedures since we were seated on the emergency exit row and the reason why I’m mentioning the name here is because these were the most crisp and clear instructions I have ever had in over 50 flights which I Have sat on the emergency exit row. Indeed the airline should ensure that the IFE trains their other crew for this.

Doors closed at 1812 and we pushed back at 1815 for a long taxi to runway 28. The instructions by the crew were very clear except for one part where the crew mentioned that Capt. Peter was from Czechoslovakia. Well, he can either be from Czech Republic or Slovakia! It would be a 1:15hr journey to Nagpur. Vacant premium seats were available on sale inflight.

As we taxied out, my wife wondered if IndiGo has taken my last Trip Report seriously and stopped announcing समयपर रहना अनिवर्य है”/“ Samay par rehna aniwarya hai” ( It is mandatory to be on time). I wondered that too since there was no announcement to this effect. 

We waited for an 9W ATR to land (arrival from Indore) and were cleared to taxi on active, where we made a powerful westwards takeoff from runway 28 at 1820, banked right headed to Nagpur.

Service started soon after we stabilized and I saw that the non-veg options have substantially reduced in the menu. We ordered for Corn & Spinach sandwich (Quality improved over last time), Non-Veg noodles (Out of stock) – hence asked for Veg Noodles and two coffee.




Cockpit crew did not announce the flight details like altitude, speed and route in-flight but Capt.Devraj, the First Officer came on PA as we started our descent and announced that our ETA would be 1928, 17 mins before schedule and outside temperature being 21 degree Celsius with clear skies.

We landed before time on runway 32 and went till the end to turn and park at one of the aerobridges. The airport is a huge building with flights concentrated at few times, like many other airports.

Deplaning & Baggage
The baggage was quick to come out and the staff was around to check if we are taking our own baggage or not. We were out in no time being welcomed by infinite horns at the airport and chaos that ruled the exit lanes.



Nagpur – Pune
Check-in & Airport Experience
We reached Nagpur airport, fairly early for the 2145 departure, which I was sure would depart early. As we entered, we saw crowds boarding flights for Mumbai, Bengaluru, Kolkata, Pune on IndiGo, Air India and Go Air.

Check-in was quick and pleasant experience but the security lines were long and we waited for lines to be cleared before we crossed Security. The Security Hold Area (SHA) is divided into ground floor and first floor sections. I think Nagpur is the only airport, where I have purchased a bottle of water for Maximum Retail Price (MRP)

Boarding & In-flight
The incoming flight arrived at 2105 and about a 100 passengers deplaned before row wise boarding was announced and enforced. We boarded in the second lot and made our way to the emergency exit row. The briefing on emergency procedures seemed dull and not up to the mark, obviously compared to the inbound flight.

Hello 6E was missing from my seat
Boarding was complete for this flight which had about 12 empty seats and push back commenced at 2134 as we taxied to runway 32 and were airborne at 2041. Capt. Puneet Kaushik was in command with First Officer Capt. Dhillon for this 800 km journey which was announced to take an hour and 10 minutes. We banked left and set course for Pune cruising at FL340 (34000 feet).

Between boarding and push back – came the twist, the familiar and amusing announcement in auto mode - समयपर रहना अनिवर्य है”/“  followed by समयपर रहना महत्वपुर्णा है”/Samay par rehna mahatwapurna hai” ( It is important to be on-time)
Now I am confused on why this was not played in the inbound flight ! Standardization anybody ?
Inflight service was quick owning to this time of the day not being the perfect time for Buy on Board. We asked for two cups of coffee which were promptly delivered.

The pilot came on PA and announced the commencement of descent (somewhere over Aurangabad) at 2215 and expected time of arrival being 2240. A steep descent later,  we flew in really smooth with flaps extended, reduced thrust as we made a feather touch landing on runway two-eight at Pune at 2234 and exited the runway after light braking to reach the bay at 2235. This indeed was one of the best landings I have had for a long time!

Deplaning & Baggage
The step ladder at the rear took a lot of time to come thus the majority of the crowd rushed towards the forward exit as we deplaned and made our way to Baggage belt 4 to collect our luggage. As we walked towards the arrivals gate, VT-GOQ of Go Air taxied in followed by a Jet Airways aircraft.

Overall Rating
Booking – 5/5
Web Check in / Website – 5/5
Airport Experience – 5/5
On-Time – 5/5
In-Flight service 4/5 (Inconsistent)
Meals – 3/5 (Still needs improvement)







Friday, October 24, 2014

The Aviation Weekly

1. Air Asia changes flight timings to Jaipur & Chandigarh in Winter schedule

As Air Asia India awaits delivery of its third aircraft VT-ATD, it has made changes to its network in winter schedule. The flights to Jaipur & Chandigarh have been swapped, mostly in view of fog at Chandigarh.

I5 1824 BLR0940 – 1235 IXC D
I5 1825 IXC1300 – 1600BLR D

I5 1722 BLR1630 – 1905JAI D
I5 1723 JAI1935 – 2200BLR D

IndiGo operates the Bengaluru – Chandigarh route non-stop and Jet Airways & SpiceJet offer a one stop service via Delhi, while IndiGo and Air Costa operate non-stop on the Bengaluru Jaipur sector.

2. IndiGo expands yet again

After launching flights to Bengaluru, Goa & Coimbatore from Delhi, IndiGo is expanding on the Delhi – Chennai sector with additional 2 flights each way. This will take the total count of flights on this sector by the airline to 7 Daily and will now have highest flights on this sector ahead of Air India – which operates 5x Daily, SpiceJet – which operates 4x Daily and Jet Airways – Which operates 3x Daily

6E602 DEL0830 – 1050MAA D
6E603 MAA1120 – 1425DEL D
6E547 DEL1345 – 1620MAA D
6E605 MAA1650 – 1930DEL D

3. Spicejet flight number changes

As part of network changes in Winter schedule, Spicejet has changed flight numbers for flights operated by its Q400 aircraft. Through flights like Delhi – Jabalpur – Mumbai, which is done by same aircraft and has same flight number, is now being changed to have two different flight numbers on the Delhi – Jabalpur and Jabalpur – Mumbai leg. The existing SG 2441 will now be SG 2451 from Delhi to Jabalpur and SG 2454 from Jabalpur to Mumbai.
The same has also been done on the Hyderabad – Pune – Goa leg. This would mean that when passenger purchases a Hyderabad – Goa ticket via Pune, the passenger would now have to carry two boarding cards instead of one. Additional Cost? Certainly yes!

4. Air Costa introduces flights on Chennai – Jaipur

Air Costa, which had some aircraft issues during the last few months, plans to come back strong in the winter schedule. The airline will operate non-stop flights between Chennai & Jaipur and will be the only airline to do so.
The flights would operate at below timings.

LB634 MAA1705 – 1940JAI D
LB635 JAI2005 – 2245MAA D

Currently, only IndiGo offers same aircraft services from Chennai to Jaipur

5. Jet Airways delays flights on Pune – Abu Dhabi & Ahmedabad – Abu Dhabi sector

Jet Airways, which was recently in news for expansion as well as issues related to pilot training and was operating A330 aircraft on the domestic sector to tide over pilot shortage has decided to delay the introduction of flights to Abu Dhabi.

The flights from Lucknow, Goa, Ahmedabad & Pune, which were to start on 14th November will now be introduced in a phased manner, with the Ahmedabad & Pune link to be introduced later.

To get slots at Pune, the airline had gone to an extend of asking parking permission on the taxi-way, which was rightly rejected. The airline had kept its flights on the Delhi – Pune – Delhi sector on hold to accommodate the flight to Abu Dhabi.


As per latest GDS display, the night parked aircraft in Pune continues to operate to Bengaluru in the morning, and the additional flights planned on Delhi – Pune and Mumbai – Pune (International Connector) have been rolled back, all possibly due to pilot shortage