When
places become popular, do they lose focus on quality and service? I have been
wondering about this for a long time and a visit to Apache High Street (
16/7/15) made me think about this even more!
Apache
High Street is located in the wonderfully constructed complex housing the
cummins building on the ground floor with ample parking and shops yet to be
occupied apart from a few. As we made our way post parking, we saw a lot of
tables lined up outside. We choose to be seated inside which has a typical
ambiance for such a place. Walls decorated in bric red color, a mix of round
and rectangular tables, bar on one side and large screen projecting live
cricket match.
As
were seated, came the menu – shaped like an old record (disc shaped), menu had
a lot of options on offer. Three of us were here for Draught beer and there
went the order – one tower! Only to be informed in an apologetic tone that
tower is not available, so we shifted to the Pitcher –“Sorry Sir, pitcher is also not available”. Well we did not really
make our way to Apache for having a pint which is available anywhere! At 8:15pm
on a week day if Draught beer is not available, I wonder when they would make
it available or is it a weekend only thing!
It
took three people to take our short and minimal order, with the third person apologizing
for coming again to confirm the order and retake it.
Now
that we were already there, we decided to have some vodka and pint of beer as
per choice and ordered for Fully Loaded Nachos. The drinks were served in 15
minutes – a lot considering the place wasn’t full and there is no “preparation
time”!
Half
way into the drink, we enquired about our Nachos and to our surprise, the staff
was clueless about this order. Finally it did come, when we were few sips away
from the last sip. On asking why it took so long for something which is more or
less ready, we got some cryptic answers like there was no body to take the dish
– which we hardly understood.
By
then the music, which was playing at the right volume started playing at the
highest volume probably, which made talking to each other almost impossible.
We
asked for the bill and left and went to another place to have more drinks and
more food. It made no sense to be at a place which had such a poor service and
limited bar menu on offer.
A
repeat visit – NO, unless there are no other options.
